Even though we are a commercial company, we support the open source community. For a long period of time we’ve been using commercial tools in our development like 3ds Max, Maya, Photoshop, Unity and so on. Due to a slow reaction on fixing bugs and problems as well as stricter regulations on terms, licences and policies, we decided to go with open source software wherever possible like Gimp, Blender and Godot.
Also we appreciate and support the awesome work of the people of Patreon, who share their work for free and help to make the project development a lot easier.
With your help, we want to support the development of the Godot-engine and donate a part of the revenue of the Marketplace directly to the Godot developers. Publishers keep 70% of their revenue. 10% of the remaining revenue is about to be donated. Applying the 70/30 distribution there is no disadvantage for you as a publisher or buyer against other stores
The remaining revenue for us will be used to further develop the Godot-Marketplace and even content like more high quality example scenes in order to emphasize the power of the Godo-Engine.
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Hello, my name is Jorge and I am a seller of sound libraries on your website (the company name is Khron Studio).
I have recently uploaded new sound libraries but for some reason the new libraries appear as out of stock, I would just like to know if there have been any errors and how I can fix it.
Thanks for your time.
Jorge.
Hello Jorge,
Thank you for reaching out. I apologize for the inconvenience you’ve experienced.
We have investigated the issue, and it should now be resolved. Please try editing the affected sound libraries or, if necessary, re-post them. The new libraries should now display the correct stock status.
If you encounter any further problems or have questions, please let us know.
Thank you for your patience and understanding.
Best regards,
Support Team
I’ve spend a few hours to prepare Pixel Heroes for Godot Assets Marketplace. Making & testing a build, creating promo images, description texts an so on.
And after pressing the Publish button I’ve got the error message ‘Error! I swear this is not your product’, and all my progress was simply lost
Do you still want to migrate to Godot? Think twice.
That’s why Unity takes their commission. They provide high quality services and have nice marketplace with good sales.
I also like your support. No contact links, not contact emails. Just empty Support section witn no ‘Create a ticket’ button.
Hello, my name is René, I need to contact the seller support team, I found this the only way to do so, through a comment section on a “News” post.
My issue is related to posting an asset. Im trying to create a draft of a product to list on the store, but I get this:
”
A potentially unsafe operation has been detected in your request to this site
Your access to this service has been limited. (HTTP response code 403)
If you think you have been blocked in error, contact the owner of this site for assistance.
Block Technical Data
Block Reason: A potentially unsafe operation has been detected in your request to this site
Time: Thu, 12 Oct 2023 14:05:48 GMT
”
Im new, so Im also trying to create and update my profile page, adding a banner and bio info, normal stuff, but the site doesn’t save anything and I lost the progress if I realad the page…. so that’s another issue…
In the mean time, please check out some of the 2d sprite sheets for top down action/survival/shooters on https://8waypixels.itch.io/ — which I can’t sell here because of a not working website.
Hello
I’m a seller on Godot. I’ve made a revenue of 173$.I requested a withdrawal of the reveue to my paypal address. It says that the withdrawing is being reviewed. All fine if only it wouldn’t take a month to review? How long is the withdrawing review taking?. I’ll wait aother month at most otherwise what is the point for me to sell assets if I never get paid?
Hello Hamza,
We apologize sincerely for the delay in processing your withdrawal request and the inconvenience it has caused you. This is certainly not the standard of service we aim to provide. We have expedited the review of your transaction, and your revenue of $173 should be transferred to your PayPal account shortly. We appreciate your patience and understanding, and we are here to assist you further if needed.
Thank you for your continued partnership.
Best regards
Godot Marketplace Team
Still waiting for my revenue to be paid.
4 more days have passed and still no payout of my revenue.
I have stopped selling on Godot Market now as they failed to send me the revenue for 2 month. After all what is the point in selling if I never get paid? This website is a scam and I strictly advise against selling on Godot Market. You are better off with unity.
Hello i’m Pixel Carvel, i don’t know if this ts the more direct way to contact support for godot marketplace but i didn’t found any other way or email for this in the godot marketplave site.
So i am using this email to contact support because i’m a seller in godot marketplace and i publish assets there sometimes, i know that is normal to have a review that the assets need to pass through before they are published, but i published a new asset in my store a time ago and today it’s been one entire month that this asset stay in “pending review” state and this don’t change, i never saw that happen before and i need to know if this is a problem in the site or if there are a reason for this. I just want to know why this is taking so much time, because i posted other assets before and all of them became online after some days. If there is a way please check this condition of the my new product to this asset being able to be online too, because the time this is taking to change from the review condition is too long and this is starting to being a problem for me.
Thanks for the attention
Angelo Carvalho A.K.A PixelCarvel
P.S. I will send this here because in any part of this site there are a way to enter in contact with the support and there are no clear information about this in any place, so i’ll send this in any message space i can and this site need urgently to have more clear information and to leave the contact details for the users, even in the FAQ there are nothing related to contact support and don’t have links